Question 1

How do I create a card or poster?

Accepted Answer

Sign in, pick a template from the gallery, and upload one clear photo of your face. Our AI places you into the scene as the star. Most cards are ready in a few seconds, and you can download the result or order a real print.

Question 2

How do credits work? Is it free to try?

Accepted Answer

Each card you generate uses one credit. New accounts start with a small free balance so you can try it out before buying more. You can top up credits anytime — there's no subscription required to create cards.

Question 3

Can I order a real printed product? How does shipping work?

Accepted Answer

Yes. You can turn any design into a physical product — a wall poster, a fridge magnet, or a collectible card — and we print and ship it to you. Shipping is calculated at checkout. When you order a print, your high-resolution digital version unlocks automatically too.

Question 4

What if I'm not happy with my card?

Accepted Answer

If a result isn't quite right, you can try again with a different photo or template. For issues with a physical order or a payment, just email us and we'll make it right.

Question 5

How is my photo used, and how do I contact you?

Accepted Answer

Your photo is used only to generate your card and is handled according to our Privacy Policy. We don't sell your data. For anything else — account, credits, prints, or shipping — email us at admin@bitbyteforge.com.

FAQ

FAQ